Your most-wanted feature is finally here
Falcon's social media management platform is the only tool you need to succeed on social. And now, we support Instagram Direct too.*
Managing your Instagram engagements
from your desktop just became easy as pie.
Reply to messages from your desktop
See when people mention you
in their StoriesManage all your interactions and
accounts from one place
Chat without the app
Chat without the app
Managing all your Instagram engagements from your desktop just became easy as pie.
Reply to messages from desktop
See when people mention you
in their StoriesManage all your interactions and accounts from one place
Your customers love your chatbot and email support. They’ll love your Instagram messaging support even more.
Share your brand's Instagram posts in DM to answer customer queries
Assign team members to reply to customers
Add labels and notes for your colleagues
Insta(nt) customer service at scale
Insta(nt) customer service
Your customers love your chatbot and email support. They’ll love your Instagram messaging support even more.
Share your brand's Instagram posts in DM to answer customer queries
Assign team members to reply
to customersAdd labels and notes for
your colleagues
We've made your data digestible, so it’s easy to monitor trends, track performance, and create Instagram content that works.
Track the number of messages
Benchmark response times
See who’s handling what
Keep tabs on what’s working
Keep tabs on what's working
We've made your data digestible, so it’s easy to monitor trends, track performance, and create Instagram content that works.
Track the number of messages
Benchmark response times
See who’s handing what
What people are saying
"Communicating with our followers via DM is now much more manageable."
Hannah Soleman
Social Media Manager
Farrow & Ball
Your all-in-one social media management platform
Trying to decide if Falcon is right for you?
We’re about more than just Instagram messaging of course. Falcon helps businesses do big things on social with the right tools and support every step of the way.
"We're using Falcon to help our client's social media needs.
We can monitor and actively participate in their multiple social media platforms and stay on top of everything trending. By being active and using Falcon, we're helping our clients put their brand out there for exposure to increase sales and awareness."
– G2 Report Review
Finally, you can manage your brand's Instagram messages from your desktop alongside all the other tweets, pings, pokes, and messages.
Stay on top of your Instagram Messages
Stay on top of your Instagram Messages
Finally, you can manage your brand's Instagram messages from your desktop alongside all the other tweets, pings, pokes, and messages.
Falcon.io gives you the tools you need to manage social media at scale.
Falcon isn’t just for Instagram messaging,
of course. Draft and preview posts, create Stories, monitor hashtags, track performance, and more.
Draft and schedule posts
Preview posts before posting (preview Instagram grid coming soon)
Analyze team performance
For everything lnstagram, we've got your back
For everything Instagram, we've got your back
Falcon isn’t just for Instagram messaging, of course. Draft and preview posts, create Stories, monitor hashtags, track performance, and more.
Draft and schedule posts
Preview posts before posting
(Instagram grid coming soon)Monitor team performance
What people are saying
*Currently only available to select Falcon customers (read more here) but will be available to all Falcon customers in 2021.
Let's talk!
To reach the right people, you need the right tools.
Let's talk!
To reach the right people, you need the right tools.