Your most-wanted feature is finally here 

Falcon's social media management platform is the only tool you need to succeed on social. And now, we support Instagram Direct too.* 

Managing your Instagram engagements 
from your desktop just became easy as pie.

  • Reply to messages from your desktop    

  • See when people mention you 
    in their Stories 

  • Manage all your interactions and 
    accounts from one place  

Chat without the app

Chat without the app

Managing all your Instagram engagements from your desktop just became easy as pie. 

  • Reply to messages from desktop

  • See when people mention you 
    in their Stories

  • Manage all your interactions and accounts from one place

Your customers love your chatbot and email support. They’ll love your Instagram messaging support even more. 

  • Share your brand's Instagram posts in DM to answer customer queries

  • Assign team members to reply to customers

  • Add labels and notes for your colleagues

Insta(nt) customer service at scale

Insta(nt) customer service

Your customers love your chatbot and email support. They’ll love your Instagram messaging support even more. 

  • Share your brand's Instagram posts in DM to answer customer queries

  • Assign team members to reply 
    to customers

  • Add labels and notes for 
    your colleagues

We've made your data digestible, so it’s easy to monitor trends, track performance, and create Instagram content that works. 

  • Track the number of messages 

  • Benchmark response times 

  • See who’s handling what 

Keep tabs on what’s working

Keep tabs on what's working

We've made your data digestible, so it’s easy to monitor trends, track performance, and create Instagram content that works. 

  • Track the number of messages 

  • Benchmark response times 

  • See who’s handing what 

What people are saying
"Communicating with our followers via DM is now much more manageable."
Hannah Soleman 
Social Media Manager
Farrow & Ball 

Your all-in-one social media management platform 

Trying to decide if Falcon is right for you?

We’re about more than just Instagram messaging of course. Falcon helps businesses do big things on social with the right tools and support every step of the way.

See all Falcon Features
"We're using Falcon to help our client's social media needs. 
We can monitor and actively participate in their multiple social media platforms and stay on top of everything trending. By being active and using Falcon, we're helping our clients put their brand out there for exposure to increase sales and awareness."
– G2 Report Review
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Finally, you can manage your brand's Instagram messages from your desktop alongside all the other tweets, pings, pokes, and messages.

Stay on top of your Instagram Messages

REQUEST A DEMO

Stay on top of your Instagram Messages

Finally, you can manage your brand's Instagram messages from your desktop alongside all the other tweets, pings, pokes, and messages.

Falcon.io gives you the tools you need to manage social media at scale. 

Falcon isn’t just for Instagram messaging, 
of course. Draft and preview posts, create Stories, monitor hashtags, track performance, and more.  

  • Draft and schedule posts 

  • Preview posts before posting (preview Instagram grid coming soon) 

  • Analyze team performance 

For everything lnstagram, we've got your back

For everything Instagram, we've got your back

Falcon isn’t just for Instagram messaging, of course. Draft and preview posts, create Stories, monitor hashtags, track performance, and more.  

  • Draft and schedule posts

  • Preview posts before posting 
    (Instagram grid coming soon) 

  • Monitor team performance 

What people are saying

*Currently only available to select Falcon customers (read more here) but will be available to all Falcon customers in 2021.

Let's talk!

To reach the right people, you need the right tools.

Let's talk!

To reach the right people, you need the right tools.